If you've forgotten your password, you can reset it by accessing the login page and clicking the reset your password link. The email address that you registered with will receive an email with a one-time login link, through which you will be able to reset your password.
If you would like to change your email address or edit your current details, navigate to the Profile page and select the Edit Profile button. Here you will be able to make any necessary changes and your personal information will be updated once you click the Save button.
Any certificates that you have earned are stored under My Achievements. To see a full list of achievements, click on View All at the bottom of the My Achievements section of the Homepage.
To download a certificate, click the title of the listed achievement on the Homepage, or click the Download button on the My Achievements page.
The Pre-Qualification assessment is mandatory for all new users of BritAgent. This short assessment helps us to define where new users should begin in the e-learning process - whether you already have a good knowledge base about Britain, or if you are starting from scratch and should take the Basics course before progressing.
Courses and assessments that are locked will remain locked until you have completed the necessary courses and assessments to unlock them.
For example, each course is associated with an assessment, an assessment that will not be unlocked until you have completed all lessons in the course.
Further courses will be unlocked as you successfully pass previous courses and assessments.
You can change the language of the main site by selecting from a list of languages on the Edit Profile. There are nine languages to chose from.
The courses available to you are dependent on the language and country chosen at registration. If you would like more information, please use the Contact Us form.
The site is compatible with a wide range of browsers.
The following browsers are fully compatible with the site:
· Google Chrome - latest version
· Internet Explorer - 9, 10, 11
· Mozilla Firefox - latest version
· Safari - latest version
The recommended minimum system specification is as follows:
Processor: Pentium III or equivalent
Screen resolution: 1024x768 minimum
Optical drive: 8x CDROM
Graphics card: 16 bit colour
Input devices: Mouse and keyboard
We recommend accessing the site using a broadband internet connection.